At Hotel Lavan, we respect your privacy and are committed to protecting your personal data.
1. Who we are
Hotel Lavan
Celestijnenlaan 62
3001 Leuven, Belgium
If you have any questions about this policy, you can contact us through our website.
2. What data we collect
We may collect and process the following data:
- Contact information (name, email address) when you submit a form
- Technical data (IP address, browser type, device information)
- Usage data (how you use our website)
3. How we use your data
We use your data to:
- Respond to inquiries
- Improve our website and services
- Display relevant content such as maps and guest reviews
4. Cookie
We use cookies to:
- Ensure the website functions properly
- Enable features such as embedded maps and reviews
- Analyze website usage
You can manage your cookie preferences through our cookie banner.
5. Third-party service
We use third-party services that may process data:
- Google Maps (location display)
- Google Fonts (website design)
- Trustindex (displaying guest reviews)
These services may process your IP address and usage data.
6. Data sharing
We do not sell your personal data.
Data may be shared only with trusted third-party providers necessary for website functionality.
7. Data retention
We retain personal data only as long as necessary for the purposes described above.
8. Your right
Under GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with a supervisory authority
9. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.